We receive many requests for individual assistance in the context of the family reunification procedure. Therefore, we are working with a waiting list that is unfortunately filling up very fast. When the waiting list is full, it is closed until all the people on the list have had an interview.
Group information sessions
If there are no more places on the waiting list for individual follow-up, you can register for a group information session.
During this session, which lasts about 2 hours, we explain the procedure and the points you should pay particular attention to. These group sessions are an alternative to individual follow-up. We hope that we will be able to give you enough information to start the family reunification procedure yourself. If you are still interested in individual follow-up, please contact us. We will then inform you when we open a new waiting list and you can put your name on it.
Please note: these group information sessions are currently held in French only
How to contact us?
You can contact us by telephone or by e-mail.
We are currently unable to answer the phone or send e-mails. This is temporary and is due to a lack of resources. Our priority is now to work on our current files. Unfortunately, we don’t know when we’ll be available again. We hope to be back very soon.
VISA ON WEB
Filling out your visa application online can prove difficult. In this video, Marie, our social worker explains how. To the right of the video is a screenshot that explains where to find your file number. Click on the image to enlarge it.
How to fill out your visa application online
Looking for more information? These sites can help!