Contact Info

Would you like to know more about our actions in Belgium and abroad? You can consult our Q&A which provides answers to the most frequently asked questions. Do you still have a question? Do not hesitate to contact us. Please use this form priorily and do not send e-mails to multiple addresses.

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FAQ

I need help in Belgium.

Our team of experienced social assistants is available every day of the week in our offices in Brussels. They can offer you assistance in matters of family reunification, voluntary return to the country origin, the search for a place to live or medical support. If you are in a precarious situation as a foreign student or if you are a minor without assistance, you can also find help here.

Following the COVID-19 outbreak and the actions taken by the government, our social assistants cannot accommodate you in person until further notice. Yet we remain at your disposal for any information or social support by telephone (0470 22 39 37 or 0474 69 04 16) or by e-mail at servicesocial@caritasint.be.

Our teams are also available to you via the hotline of the Brussels region. For urgent requests as well as for people in need of an attentive ear, you can contact us free of charge at 0800 35 243 from Monday to Friday between 8am and 8pm and during weekend from 10am to 6pm.

For any new request for voluntary return, the social service continues its missions but an immediate departure cannot be guaranteed because of the current health conditions.

Thank you for understanding.

I am not in Belgium and I need help. What should I do?

Caritas International unfortunately does not respond to individual requests for help from abroad. For all our work abroad, we always work in close collaboration with local Caritas. You can better contact the Caritas closest to you. To find their contact details, country by country, visit the Caritas Internationalis website: www.caritas.org.

I would like to apply for a job or an internship.

We are always looking for new talent at Caritas International. To view and respond to ongoing recruitment announcements, please visit our “Job” section. To apply spontaneously (for a position or an internship), send an e-mail with your CV and a letter of motivation to cv@caritas.be.

I have a question about my gift or legacy.

You want to report a change of address, change or suspend your monthly donation? If you have a question about your tax certificate, our colleague Stéphane Steyt is at your disposal by e-mail (s.steyt@caritasint.be) or by telephone (+32 2 211 10 57).

Other

For any other questions, check our FAQs, fill out our contact form or choose a contact person in the contact list below where you will find the contact details (photo, name, first name, title, e-mail address and phone number).

Please use the contact form

Contact form

Choose a department

Contact details

Contact details

Asylum seekers
Recognized refugees
Help for migrants
Voluntary return & reintegration
Jurist
Emergency & Development
Direction
Communication & Mobilisation

Caritas did not meet your expectations? Are you a victim or a witness of inappropriate behavior by a Caritas International Belgium employee or volunteer? Thank you for bringing this complaint to our attention using this email address:  ombudsman@caritas.be or this phone number: +32 476 47 23 23. We will treat this complaint with the utmost attention and discretion.

Caritas did not meet your expectations? Are you a victim or a witness of inappropriate behavior by a Caritas International Belgium employee or volunteer? Thank you for bringing this complaint to our attention using this email address:  ombudsman@caritas.be or this phone number: +32 476 47 23 23. We will treat this complaint with the utmost attention and discretion.
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Caritas International


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Rue de la Charité 43
1210 Bruxelles


Tel +32 2 229 36 11
Fax +32 2 229 36 36
Contactinfofr@caritasint.be

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