Contact Info
Would you like to know more about our actions in Belgium and abroad? You can consult our Q&A which provides answers to the most frequently asked questions. If you still have a question, do not hesitate to contact us. Use this form and please do not send e-mails to multiple addresses.


FAQ
I need help in Belgium.
Our team of experienced social workers welcomes you to our offices in Brussels. They can provide psychosocial and administrative support in the areas of social rights (CPAS/OCMW, child support, etc.), the rights of foreigners (family reunification, voluntary return, etc.), as well as interactions with any public administration. If you are in a precarious situation, as an international student or an unaccompanied minor, you can also find help here.
Before coming to our service, we recommend that you check our hours of operation, as some time slots are only available by appointment for those who are already enrolled in our services. You can come without an appointment at any of the times listed below.
- Monday: 8:30 to 11:30
- Tuesday: 8:30 to 11:30 and from 13:30 to 15:30
- Wednesday: 8:30 to 11:30 and from 13:30 to 15:30
- Friday: 8:30 to 11:30
As the family reunification service is only available by appointment, we invite you to call us in advance by phone at 02 229 36 11 or by e-mail at servicesocial@caritasint.be or at rfgh@caritasint.be.
As a member of the “Hello? Welfare” network, our team is also available at the Brussels region toll-free number. This is available both for urgent requests or for those who need a listening ear. You can reach us free of charge at 0800 35 243 on Monday to Friday from 9:00 and 17:00.
I am not in Belgium and I need help. What should I do?
Caritas International unfortunately does not respond to individual requests for help from abroad. For all our work abroad, we always work in close collaboration with local Caritas. You can better contact the Caritas closest to you. To find their contact details, country by country, visit the Caritas Internationalis website: www.caritas.org.
I would like to apply for a job or an internship.
We are always looking for new talent at Caritas International. To view and respond to ongoing recruitment announcements, please visit our “Job” section. To apply spontaneously (for a position or an internship), send an e-mail with your CV and a letter of motivation to cv@caritas.be.
I have a question about my gift or legacy.
You want to report a change of address, change or suspend your monthly donation? If you have a question about your tax certificate, our colleague Stéphane Steyt is at your disposal by e-mail (s.steyt@caritasint.be) or by telephone (+32 2 211 10 57).
Other
For any other questions, check our FAQs, fill out our contact form or choose a contact person in the contact list below where you will find the contact details (photo, name, first name, title, e-mail address and phone number).
Choose a department
Contact details
Contact details
- Asylum seekers
- Medical reception - Antwerpen
- Women & single mothers - Louvranges
- Single persons & Families - Ransart & Scherpenheuvel
- Unaccompanied foreign minor - Liège
- Recognized refugees
- Vulnerable
- Resettlement
- Help for migrants
- Family reunification
- Unaccompanied Foreign Minors (UAM)
- Closed centre visits
- Foreign students
- Liège
- Voluntary return & reintegration
- Team coordination
- Russia
- Latin America
- Middle East, Balkan & Asia
- Sub-Sahara Africa, India & Nepal
- Sub-Sahara Africa (French)
- Maghreb & Ukraine
- Central Asia, Caucasus & Moldavia
- Jurist
- Emergency & Development
- Direction
- Communication & Mobilisation
- Education
- Press
- Advocacy
- Donations & Bequests
- Website & Social networks
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Asylum seekers
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Medical reception - Antwerpen
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Rein Mets
Mob. : +32 473 26 03 09
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Women & single mothers - Louvranges
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Amandine Colin
Mob. : +32 471 33 82 45
Women & single mothers
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Single persons & Families - Ransart & Scherpenheuvel
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NICOLAS PAERMENTIER
Ransart Reception Center
Mob. : +32 478 97 06 02
Tel. : +32 471 61 81 98
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Brenda Evers
Scherpenheuvel Reception Center
info-scherpenheuvel@caritasint.be
Mob. : +32 477 89 49 19
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Unaccompanied foreign minor - Liège
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MARJOLAINE HERBETO
Structure for UAM
Tel. : +32 471 677076
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Fulgence Sekanyana
Transition towards autonomy
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Recognized refugees
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Vulnerable
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Rein Mets
Mob. : +32 473 26 03 09
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Resettlement
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Willem Gordts
Mob. : +32 476 47 19 84
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Help for migrants
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Family reunification
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Family reunification
We are currently unable to answer the phone or send e-mails. This is temporary and is due to a lack of resources. Our priority is now to work on our current files. Unfortunately, we don’t know when we’ll be available again. We hope to be back very soon.
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Unaccompanied Foreign Minors (UAM)
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Laurence Bruyneel
Mob. : +32 473 78 38 78
Guardianship -
Julie Demarez
Unaccompanied minors - Brussels
Tel. : +32 2 4310071
Vulnerable Minors in Brussels -
MARJOLAINE HERBETO
Unaccompanied minors - Liège
Tel. : +32 4 336 40 01
Vulnerable minors in Liege: Transition towards autonomy -
Rein Mets
Unaccompanied minors - Antwerpen
Mob. : +32 473 26 03 09
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Closed centre visits
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Closed centre visits
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Foreign students
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Liège
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MARJOLAINE HERBETO
Unaccompanied minors - Liège
Tel. : +32 4 336 40 01
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FULGENCE SEKANYANA
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Christel Vanderavero
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Voluntary return & reintegration
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Team coordination
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Katrien Van de Bergh
Mob. : +32 478 910 118
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Thomas Goedgezelschap
t.goedgezelschap@caritasint.be
Mob. : +32 478 105 855
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Russia
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Thomas Goedgezelschap
Mob. : +32 478 105 855
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Latin America
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Febe Struyve & Jolien Visscher
Mob. : +32 478 741 507
Mob. : +32 471 910 665
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Middle East, Balkan & Asia
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Laurens Dickx
Mob. : +32 470 233 827
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Sub-Sahara Africa, India & Nepal
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Louise Martens
Mob. : +32 473 978 587
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Sub-Sahara Africa (French)
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Ella Buttiëns
Mob. : +32 476 471 818
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Maghreb & Ukraine
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Laurens Coessens
Mob. : +32 471 833 849
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Central Asia, Caucasus & Moldavia
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Anzor Denis
Mob. : +32 471 714 940
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Jurist
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Christine Vaillant
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Pieter Van Roeyen
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Fien Vanhees
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Emergency & Development
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Jean-Yves Terlinden
Emergency
Mob. : +32 2 229 35 99
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BERNADETTE VAN RAEMDONCK
Development
Tel. : +32 2 229 35 91
EMERGENCY & DEVELOPMENT
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Direction
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François Cornet
Tel. : +32 2 229 36 30
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Anne Dussart
Head of Social programmes
Tel. : +32 2 229 36 04
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Bernadette Van Raemdonck
Head of Emergency & Development
Tel. : +32 2 229 35 91
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Gilles Cnockaert
Mob. : +32 473 78 49 39
Head of Communications & Mobilisation
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Françoise Dandoy
Head of Finances
Mob. : +32 474 94 96 26
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Eliane Vastenavondt
Head of HR
Mob. : +32 2 608 00 62
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Communication & Mobilisation
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Education
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Nele Bossens
Tel. : +32 476 97 80 08
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Ariane Dewandre
Tel. : +32 471 71 14 36
Education
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Press
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Gilles Cnockaert
Tel. : +32 2 211 10 55
Mob. : +32 473 78 49 39
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Advocacy
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Tom Devriendt
Tel. : +32 477 99 39 38
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Donations & Bequests
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Stéphane Steyt
Donors relationships
Tel. : +32 2 211 10 57
Mob. : +32 497 04 28 45
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Gonzalo Dopchie
Bequests
Tel. : +32 2 229 36 30
Mob. : +32 475 76 10 00
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Caritas did not meet your expectations? Are you a victim or a witness of inappropriate behavior by a Caritas International Belgium employee or volunteer? Thank you for bringing this complaint to our attention using this email address: ombudsman@caritas.be or this phone number: +32 476 47 23 23. We will treat this complaint with the utmost attention and discretion.
Caritas International
Place
Rue de la Charité 43
1210 Brussels
IBAN : BE 88 0000 0000 4141
BIC : BPOTBEB1
BCE : 0410.644.946
Tel +32 2 229 36 11
Fax +32 2 229 36 36
Contactinfofr@caritasint.be